eHD Latest Release

v12.0 – Public Release April 10, 2021

-New User Interface using Bootstrap
-Added the ability to add multiple attachments to a ticket at one time
-User Management Updates
-Option to hide Inactive Users
-Ability to delete multiple users at once
-Ability to filter by role
-Asset Import – Owner will now import as the username
-SLA Status has been added to the Permission Model

Bug Fixes
-Long subject and notes will be truncated
-Updated ticket tables to prevent parent/child loops
-Email to ticket will display as submitted. Carriage returns will stay.
-Asset Ticket Filter will show dates

v12.0 Quick videos

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